Safe Play Guaranteed

Responsible Gaming at puji9

Q: What should I do if I think gambling is becoming a problem?

Stop playing immediately and contact our support team at support@puji9.club. We will help you activate self-exclusion or other tools right away, without judgment. You can also speak to a trusted family member or seek help from a professional counseling service. You do not have to handle it alone — we are here to help.

We believe gaming should always be fun. Our responsible gaming tools are designed to keep every player in Bangladesh safe, informed, and in control.

puji9 is strictly for adults aged 21 and above. Gambling is not permitted for minors. Please play responsibly and within your personal limits.

Our Promise

Our Commitment to Responsible Gaming

At puji9, responsible gaming is not a policy checkbox — it is a core part of how we build and run our platform. We serve players across Bangladesh, from Dhaka to Chittagong, Sylhet to Khulna, and we take seriously the trust they place in us every day.

Online gaming should be an entertaining pastime, not a financial burden or a source of stress. We provide practical tools and clear guidance so that every player can set boundaries, take breaks, and seek help if gaming stops being enjoyable.

Our platform uses SSL encryption, fair-play certified RNG systems, and industry-grade account controls to ensure your safety. But technology alone is not enough — our dedicated support team is available around the clock to assist anyone who needs guidance on safe play.

Player Tools

Tools to Keep You in Control

Deposit Limits

Set daily, weekly, or monthly limits on how much you can deposit into your puji9 account.

Time-Out

Take a short break of 24 hours, 7 days, or 30 days. During time-out your account is temporarily suspended.

Self-Exclusion

Request a long-term self-exclusion from 6 months up to 5 years if you need a more serious break from gaming.

Account Lock

Permanently close your account at any time by contacting our support team via email.

Activity Review

Review your full gaming and transaction history directly from your account dashboard at any time.

Reality Check

Enable session reminders that alert you how long you have been playing, so you can make informed choices.

How It Works

Setting Your Limits on puji9

Our limit and control features are straightforward to use. Here is a step-by-step overview of how each tool functions within your puji9 account.

Step 1 — Log in and visit Account Settings

Navigate to the responsible gaming section inside your account settings to find all available limit and control options in one place.

Step 2 — Choose a limit type

Select deposit limits, session time limits, wager limits, or a cooling-off period. You can combine multiple limits at the same time.

Step 3 — Set the value and confirm

Enter your preferred limit value in BDT (e.g. ৳5,000 per day) and confirm the change. Limits take effect immediately and reducing a limit applies at once.

Step 4 — Request self-exclusion via support

For self-exclusion or permanent account closure, email our support team directly. We process all such requests promptly and without question.

Know the Signs

Warning Signs of Problem Gambling

Gambling is a recreational activity, but for some players it can become a problem. Recognizing the early signs helps you or someone you know get support before things escalate.

Spending more than you can afford to lose

Chasing losses with bigger bets

Borrowing money or selling items to fund gaming

Neglecting work, family, or daily responsibilities

Feeling anxious or irritable when not gambling

Lying to others about the time or money spent gaming

Need Support? We Are Here

If you are worried about your own gaming habits or those of someone close to you, please reach out to our support team. All communications are handled confidentially, and our team is trained to provide non-judgmental assistance.

Email us anytime at:

[email protected]

Common Questions

Responsible Gaming FAQ

How do I set a deposit limit on my puji9 account?

Log in to your puji9 account and navigate to Account Settings, then select the Responsible Gaming section. From there you can set daily, weekly, or monthly deposit limits in BDT. Any reduction in your limit takes effect immediately.

What is self-exclusion and how does it work?

Self-exclusion is a voluntary tool that blocks you from accessing your puji9 account for a set period — from 6 months up to 5 years. To request self-exclusion, contact our support team by email. During the exclusion period you cannot log in, deposit, or place bets. The exclusion cannot be reversed until the period ends.

Is puji9 suitable for players under 21?

No. puji9 is strictly for adults aged 21 and above. Players under 21 are not permitted to register or play on our platform under any circumstances. We use account verification procedures to ensure compliance with this age requirement.

What should I do if I think gambling is becoming a problem?

Stop playing immediately and contact our support team at [email protected]. We will help you activate self-exclusion or other tools right away, without judgment. You can also speak to a trusted family member or seek help from a professional counseling service. You do not have to handle it alone — we are here to help.

Play Safely — Enjoy puji9 Responsibly

Gaming is best enjoyed with clear boundaries and a relaxed mindset. Log in, set your limits, and explore all that puji9 has to offer — cricket betting, live casino, slots, and more.